A1.      Visit the eDSPT website at https://www.dsptrain.org/Account/Login , locate and click the “Create Account” button as shown on the image below.

 

 

·          You will then be prompted to enter your personal email that is not associated with your employer. Enter your email address and create a password and select “Continue”.

 

·          After selecting “Continue”, you will be prompted to enter in your information on the screen below. Please note this information must belong to the DSP solely and not the information of the facility and/or administrators.

·          Complete the form and select “Create”.

·          You will then be sent an email notification with a link to confirm your email address. Please check your email for this link (it may go to your spam or junk folder).

·          Click the link in the email to complete your registration.

·          After completing this process, your account is active, and you may now register for a class.

A2.      Please follow the steps below to reset your password:

·          On the eDSPT login page https://www.dsptrain.org/Account/Login , the screen below will populate and then please click on “Forgot your password?”

·          You will then need to follow the prompts to reset your password.

·          Once completed, return to the eDSPT login page at https://www.dsptrain.org/Account/Login and enter your email and new password.

A3.      Please follow the steps below to obtain a copy of your training certificate or certification letter.

 

·          Visit the https://www.dsptrain.org/Account/Login , enter your email and password, and click the Log in button

·          Once you’ve successfully signed in, locate and click the “My DSP Portal”.

 

·          Once in your portal you will see your enrollment history. Click on the blue button next to each completed course to download and print your certification letter. 

 

A4.      Yes, the certification letter is the same as the certificate.

A5.      Please reach out your employer or administrator and ask them for their vendor number.

A6.      Please email the helpdesk at: DSPTHelpdesk@fcoe.org to register your vendor number in the eDSPT system. You will need to provide a copy of the vendorization document given by your regional center.

A7.      Sign in to your eDSPT account. You should see your name or email on the top right-hand portion of your screen if you are signed in.

 

·          From here you will select the training you are looking to register for by selecting the blue button below: Register for Year 1 or Register for Year 2.

 

 

·          The next screen that will appear will display all the available trainings for both in-person classes and virtual classes. Please take caution to notice if the class is in-person or if it is virtual.

·          Click on the blue button to register for a class and follow the instructions. Please see below:

·          Once your registration is complete, you will receive further instructions directly from the trainer approximately 5 days before the training starts.

A8.   Approximately, 5 days before the class is to begin, the trainer of the class will send you a welcome email and it will include a link to the zoom class where you will meet with your instructor and classmates each day. In the welcome email there will also be links to download the materials needed for the course. Friendly reminder to please check your spam/junk folder as it may have gone there.

A9.   This is likely because the vendor number has not yet been registered in our online system. Please refer to Question 6 or you can notify your administrator/employer to email us at DSPTHelpdesk@fcoe.org so they can register the facility’s vendor number in the system.

A10.    Please continue to check the website frequently as schedules are updated often.

A11.    If this is your first attempt to meet either the Year 1 or Year 2 training requirement, then yes, you may register for the Challenge test. If you took the entire 35-hour training and did not pass, then you may not register for a Challenge Test. If you attempted the Challenge Test and were not successful, then you will be required to enroll in the full 35-hour training course.

A12.    DSPs who are mandated to meet the training requirement, may opt to meet it by passing the Challenge Test for each 35-hour training program. Those who pass the Challenge Test for either segment will not be required to take that specific training segment.

A13.    Currently, the training is conducted in English only.   

A14.    The instructor will email you a welcome email approximately 5 days before the class begins and the zoom link will be included in the welcome email. If you did not receive the welcome email, please check your spam/junk folder from your email account. Should you need further assistance please do not wait until the day of the training to seek help, please email us at DSPTHelpdesk@fcoe.org for further assistance.

A15.    To take the DSP 1 and 2 training, you must create an account as a Direct Support Professional using your personal email. To do so, select Register for a class. Please note that Administrators and Licensees are no longer able to view DSP records.
Please see below:

 

A16.    Day programs are not required nor eligible to take DSP 1 and 2 training. You cannot use a day program vendor code to sign up.

A17.    Please email us at DSPTHelpdesk@fcoe.org and provide your first and last name so we can look up your account and provide further assistance.

A18.    You have until 7 days before the class begins to drop the class. You cannot drop the class If it is less than 7 days before your class begins, the "Drop Class" button will no longer appear, and you will have to wait until the system drops you once the instructor has entered the attendance. Please note that dropping or being dropped from a class will result in an incomplete score.

 

A19.    No, please do not attempt to create another account. Please email us at DSPTHelpdesk@fcoe.org so we can assist you with your records and update your existing account. Please include your year of birth, the city you live in, and the email you want to use for your account, this will help us verify your account much faster.

A20.    Please log into your DSP portal, you will see the details of the class you registered for under “Enrollment History”. If you do not see any details there, it means you did not successfully register for a class. Please follow the directions in Question 3 to assist you with registering for a class.

A21.    If the class is no longer listed on the website, it means that the class is full and no longer accepts registrations.

A22.    We do not maintain a waitlist for the DSP Training Program. If availability opens, the class will be available again on our website. Please continue to check our website for available sessions.

A23.    DSPs are required to register themselves for the training using their personal email and information that is not associated with the facility or employer.

A24.    As of August 1, 2026, employers/service providers can no longer look up DSP training records. This change ensures privacy and security of trainee information and aligns with the policy that service providers cannot register staff for DSP Training 1 and 2. Only DSPs can view their own records. For questions or if you would like us to verify the authenticity of the DSP Training certification, please email us at DSPTHelpdesk@fcoe.org

A25.    When registering for your course, please check the box for Special Accommodations. Next, please email DSPTHelpdesk@fcoe.org as early as possible to notify them of your ASL request.